Question 1

How quickly do you respond to inquiries?

Accepted Answer

We typically respond to all inquiries within 24 hours during business days. For urgent requests, please call us directly.

Question 2

Can I schedule a call to discuss my event?

Accepted Answer

Absolutely! After submitting your inquiry, let us know you'd like a call and we'll reach out to discuss your event in detail.

Question 3

Do you offer consultations at event venues?

Accepted Answer

Yes, for larger events we can arrange site visits to assess space requirements and recommend the best setup for your venue.

Question 4

What information should I have ready when I contact you?

Accepted Answer

It's helpful to know your event date, location, approximate number of guests, and what type of rentals you're interested in. Don't worry if you're still planning—we're happy to help!

Question 5

Is there a minimum order requirement?

Accepted Answer

There's no strict minimum, but delivery fees may vary based on order size and location. Contact us for details specific to your area.

Question 6

Can I visit your warehouse to see the equipment?

Accepted Answer

Yes! We welcome customers to schedule visits to our facility. Contact us to arrange a time that works for you.

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